Services :: Customer Service

A trained accountant will be assigned to you and is your reliable source to handle common day-to-day requests and questions about your information.

Through our online Task Manager, an integrated email and task reporting system, you can ask questions and request information. The system then allows both of us to track your requests. We will respond to these requests within two (2) working days of receipt.

Furthermore, through our Customer Service module, you can request additional complementary services that we provide outside our basic on-line modules. These services are provided at an additional cost, but we already know your business which reduces the time and cost. These services include:

Human Resources Management

If you have employees, you already know that managing your human resources are not easy tasks. There are hundreds of laws and regulations that must be complied with and coordinating trainings, cutting payroll checks, hiring and recruiting can be time consuming, not to say frustrating. Our human resources and payroll managers are excellent sources for routine questions regarding federal and local labor laws and best practices. Our services include:

  • Monitoring of compliance with labor laws and regulations
  • Management and Sales Training
  • Hiring and recruiting
  • Preparation of human resources manuals
  • Executive and Sales Compensation Plans

 

Tax Planning and Preparation

Today’s financial decisions are made in an ever-changing environment of tax laws. By integrating tax planning into your long-term goals, our CPAs can steer you through the "fog" of regulations and show you how decisions made today will affect your business future. We can serve you in many ways including:

  • Preparing personal and corporate tax returns
  • Monitoring tax law changes to ensure that you are paying no more than necessary
  • Recommending tax-saving strategies that can minimize your liabilities
  • Tax planning which evaluates all the options available to your company
  • Serving as your advocate in tax related matters

 

Budgeting and Business Plans

Creating projections and business plans requires extensive business knowledge and experience. Markets and industries must be clearly understood and a solid background in each area affecting your business is essential. Our trained professionals can help you put together a thorough and well-thought business plan by integrating all our areas of expertise. Furthermore, we interact with hundreds of clients with different and innovative ideas that can directly and indirectly benefit you and, therefore, should be considered when preparing a business plan. This day-to-day REAL experience prepares us to counsel and guide you in virtually any business arena, including but not limited to: Our qualified financial personnel can help you in the following areas:

  • Preparing budgets or projections.
  • Writing business plans for investors or banks.
  • Accompanying you to meet with investors or banks.
  • Assistance in negotiating the purchase of new or used equipment

 

Review of Internal Controls

Because fraud prevention starts with an excellent internal control system, our CPAs are highly trained to review your existing internal controls and make recommendations for change in some or all of the following areas, if deemed necessary:

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Take a chance! Call us at 1-787-653-5373

 

 

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